Privacy Policy

1. Introduction

BI MATRIX Co., Ltd. (“Company,” “we,” “us,” or “our”) respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website epaplatform.com and use the EPA (Excel Process Automation) platform, including any related services, features, or content (collectively, the “Service”).

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Register for a free trial or purchase a subscription
• Fill out a contact form or request a demo
• Subscribe to our newsletter or marketing communications
• Apply for a partnership program

This information may include: name, email address, company name, country, phone number, and job title.

2.2 Automatically Collected Information

When you access the Service, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited, time spent, and navigation paths
• Referring URLs and search terms

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain the Service
• To process your trial registrations and purchase orders
• To send administrative information, updates, and support messages
• To send marketing and promotional communications (with your consent)
• To respond to your inquiries and provide customer support
• To improve our website and Service based on usage analytics
• To comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who assist in operating the Service (e.g., form processing, analytics, hosting)
• Business Partners: Authorized resellers or partners, only with your consent
• Legal Requirements: When required by law, regulation, or legal process

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, commonly used format

To exercise any of these rights, please contact us at global@bimatrix.co.kr.

8. Cookies

We may use cookies and similar tracking technologies to collect information about your browsing activity. You can control cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain features of the Service.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

The Service is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: